1. Introduction

Welcome to IdeaGala.
By accessing or using our website, submitting an enquiry, or booking any service, you confirm that you have read, understood, and agreed to these Terms & Conditions (“Terms”).

If you do not agree, you must not use this website or our services.
Failure to read these Terms does not exempt you from their application.

2. About Us

IdeaGala is a trading name of IDEAGALA LIMITED, providing professional site and project video documentation services in the United Kingdom (“we”, “our”, “us”).

You can reach us at: contact@ideagala.com

3. Services

We provide professional video documentation for construction sites, technical installations, and infrastructure projects.

Each service or project is quoted individually and confirmed in writing.
Any descriptions, images, or examples displayed on our website or in marketing materials are for illustration purposes only and do not constitute binding offers.

Optional visual progress reports may be prepared upon client request.

4. Quotations & Pricing

All quotations are valid for the period stated within the quote.
Prices may vary depending on project scope, location, or additional requirements.
All prices are exclusive of VAT unless otherwise stated.

5. Payments

A non-refundable deposit may be required to confirm any booking, as specified in your written quotation or invoice.
The remaining balance must be paid according to the agreed schedule.
Late or missed payments may result in delays or suspension of services.

All payments must be made in GBP via approved payment methods.

6. Cancellations & Refunds

All cancellations must be made in writing.
Refunds, if applicable, will depend on notice period and any costs already incurred on the project.
Deposits are strictly non-refundable unless otherwise agreed in writing.

If a project cannot proceed due to circumstances beyond our control (including, but not limited to, extreme weather, site access restrictions, or supplier/third-party issues), we will make reasonable efforts to reschedule.
IDEAGALA LIMITED shall not be held liable for any loss, cost, or damage arising from such circumstances.

7. Client Responsibilities

The client is responsible for providing accurate and complete information required for the project.
We are not liable for delays, failures, or losses resulting from incorrect or missing information supplied by the client.

Clients must comply with all site regulations, safety requirements, and applicable laws during filming or inspections.

8. Limitation of Liability

IDEAGALA LIMITED shall not be liable for any indirect, incidental, or consequential damages, loss of profit, or business interruption resulting from the use of our services or website.

Our total liability under any circumstances shall not exceed the total amount paid by the client for the specific project concerned.

We are not responsible for actions, omissions, or defaults of any third-party suppliers, contractors, or site operators involved in the project.

9. Force Majeure

IDEAGALA LIMITED shall not be liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including but not limited to acts of God, strikes, supplier failure, or public emergencies.

10. Intellectual Property

All video materials, reports, images, and written content produced by or displayed on the IdeaGala website are the intellectual property of IDEAGALA LIMITED.

You may not reproduce, distribute, or reuse any such material without prior written permission.

11. Privacy & Data

Personal data is handled according to our Privacy Policy, available on this website.
By contacting or working with us, you consent to such data processing as outlined therein.

12. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Amendments

IDEAGALA LIMITED reserves the right to amend these Terms at any time, without prior notice.
The latest version will always be published on our website.
Continued use of our services constitutes acceptance of any updated Terms.

14. Contact

For any questions regarding these Terms & Conditions, please contact:
📩 contact@ideagala.com

15. Acceptance

By using this website, submitting an enquiry, or entering into any form of communication or booking with IDEAGALA LIMITED, you acknowledge that you have read, understood, and agreed to these Terms & Conditions in full.

Failure to read these Terms does not exempt you from compliance.